Disclaimer and General Program and Payment Conditions

Once enrollment is accepted by Lingua Language Center (“LINGUA”), the following Terms and Conditions are legally binding for all students participating in any adult language program at LINGUA during the current academic year. These Terms and Conditions supersede all prior versions and are governed by the laws of the State of Florida. In the event of litigation arising out of or related to this Agreement, the parties agree that exclusive jurisdiction and venue shall be in Broward County, Florida.

The undersigned (Student, or Parent/Guardian if the Student is under 18 years of age) confirms that they have received and read the current school catalog. The minimum age to participate in LINGUA’s adult programs is fifteen (15) years old. There is no maximum age limit. The undersigned further confirms that they have read, understood, and received a copy of this executed Agreement.

The undersigned understands that the Program may involve contact with other individuals attending the same, and that food or drink may occasionally be provided to the Student while attending the Program. The undersigned voluntarily wishes to allow the Participant to participate in the Program and, as material consideration for such participation, hereby releases and agrees to hold harmless LINGUA and its officers, employees, agents, servants, representatives, and volunteers (collectively, “LINGUA”) from and against any and all actions, causes of action, liabilities, disputes, settlements, promises, damages, rights, injuries, judgments, claims, and demands of any nature whatsoever, in law or equity, that the undersigned or Student may now have or may later acquire arising from or related to the Participant’s participation in the Program.

The undersigned voluntarily assumes all risk of loss, injury, or damage to person or property in any way arising from participation in the Program. The undersigned further agrees to indemnify, defend, and hold LINGUA harmless from and against any and all claims, liabilities, damages, losses, or expenses arising from the Participant’s acts, omissions, negligence, willful misconduct, or violations of school policy while attending the Program or participating in any activity related to the Program.

The undersigned expressly waives any claim against LINGUA arising from such participation, including claims for negligence, and agrees not to sue LINGUA in connection with such participation, except where prohibited by law. This indemnification and release shall remain in effect notwithstanding any ordinary negligence by LINGUA, to the fullest extent permitted by law.

In the event of an emergency, LINGUA is authorized, but not obligated, to obtain medical treatment and transportation for the Participant at its reasonable discretion. The undersigned acknowledges responsibility for maintaining the Participant’s insurance coverage and accepts full financial responsibility for any resulting medical services.

This Agreement shall be binding upon the heirs, successors, and assigns of the undersigned. If any provision of this General Release is found to be prohibited or unenforceable under Florida or federal law, such provision shall be ineffective only to the extent of such prohibition or unenforceability, without invalidating the remaining provisions.

The undersigned acknowledges that transportation to and from LINGUA facilities is the sole responsibility of the Student and/or Parent/Guardian, and LINGUA shall have no liability in connection therewith. Participants under eighteen (18) years of age may not arrive at LINGUA’s facilities more than ten (10) minutes before their scheduled program and must be picked up immediately after the program ends. LINGUA is not responsible for the care or supervision of any minor participant once scheduled classes or activities have ended and is not obligated to confirm that a parent or guardian has picked up the minor.

Any violation of LINGUA’s rules, regulations, conduct expectations, or financial obligations may result in denial of class access, administrative action, dismissal, or prohibition from further use of LINGUA’s facilities and services.

LINGUA reserves the right to update these Terms and Conditions from time to time without prior notice. Each revised version replaces all previous versions. Students, parents, legal guardians, and sponsors acknowledge and agree that such updates are necessary and reasonable. The year shown on the cover of the document reflects the year of the latest update, and the version number reflects the revision within that year. The year and version do not imply or guarantee coverage for any fixed duration.

RESPONSIBILITY

LINGUA and its representatives shall not be responsible for any loss, damage, delay, interruption, or injury to persons or property, except where such liability is imposed by law. LINGUA shall also not be responsible for services not provided due to circumstances beyond its reasonable control.

ENROLLMENT

Payment for the Intensive English Program (IEP) must be made by the deadline established by LINGUA in order to secure placement. Payment for Customized Language Programs (CLP) and Customized Intensive Language Courses (CLBC) must be made in accordance with the payment deadlines communicated by the school before the start date.

The Intensive English Program is divided into modules and billed in four-week tuition blocks unless otherwise stated by LINGUA in writing.

All students enrolling under an installment payment plan are required to enroll in automatic payments. As a condition of enrollment under any installment plan, the student must authorize recurring automatic payments using either:

              •              a valid credit card, or

              •              a valid bank account for ACH payments.

LINGUA will no longer accept manual installment payments. Students who do not authorize and maintain active automatic payments will not be eligible for an installment plan and may be required to pay their balance in full before starting or continuing classes.

For students enrolling under an installment plan, the first and last installment are due at the time of enrollment unless otherwise approved in writing by LINGUA. These amounts are required to activate the student’s contract and reserve the student’s place in the program.

If a student enrolled under an installment plan withdraws, drops out, stops attending, is administratively withdrawn, or otherwise fails to complete the contract for any reason before the end of the contracted enrollment period, the student agrees that, in addition to any outstanding balance already due, one additional four-week tuition block will become immediately due as an early withdrawal penalty under the installment agreement.

Students who fail to remain current on their payment obligations, whose automatic payment method fails, or whose recurring authorization is revoked may be denied access to classes immediately until the account is brought current, and may also be subject to administrative withdrawal in accordance with LINGUA policy. International students in F-1 status are additionally subject to immigration-related consequences, including possible SEVIS termination, if they fail to remain in compliance with their financial obligations and enrollment requirements.

PAYMENTS

The payment for the Intensive English Program (IEP) must be made according to the deadlines established by LINGUA to ensure placement. In the case of students requiring additional services such as medical insurance, housing accommodation, or visa-related support, associated fees may be due prior to the program start date as communicated by the school.

Students enrolling under a payment plan must maintain an approved automatic payment method on file at all times. By signing the enrollment agreement, the student authorizes LINGUA to process recurring payments using the approved payment method for all scheduled installments and any other authorized charges due under the contract.

If an automatic payment is declined, returned, blocked, reversed, or otherwise fails to process on the scheduled date, the student’s account will be considered past due immediately. LINGUA reserves the right to deny the student access to classes until the account is brought current. Students will have one (1) business day to cure the delinquency unless a different deadline is provided in writing by LINGUA.

LINGUA may assess a $30 late fee for payments not successfully processed by the due date. Returned checks are subject to a $50 fee. A 3.5% processing fee applies to credit card charges unless otherwise waived by LINGUA. ACH payments may be offered as a fee-free alternative where available.

The student is responsible for ensuring that the payment method on file remains valid and funded. Any collection costs, chargeback fees, bank reversal fees, legal fees, or administrative expenses arising from failed payments or collection efforts shall be the responsibility of the student to the extent permitted by law.

CANCELLATION AND REFUND POLICY

Students who are unable to complete their programs are encouraged to submit a request for determination of refund eligibility in writing to the School, although this is not mandatory and notice may also be given verbally. If a student enrolled through an authorized recruitment agent, any refund otherwise due will be calculated under the same refund policy applicable to direct enrollments, less the commission or percentage retained by the recruitment agency based on the total amount paid through the agency.

Refunds

If an applicant never attends class (no-show) or cancels the contract before the class start date, any refund due will be issued within forty-five (45) calendar days following the scheduled first day of class or the date of cancellation, whichever comes first.

For an enrolled student, any refund due will be calculated using the Last Date of Attendance (LDA) and will be paid within forty-five (45) calendar days from the documented determination date. The determination date is the date the student notifies the institution verbally or in writing of withdrawal, or the date the institution withdraws the student.

Unless specifically stated otherwise in writing by LINGUA, refunds are calculated based on standard tuition rates, not promotional, discounted, or paid-in-full special pricing. Refunds for payments made by credit card will be returned to the same credit card used for the original transaction where possible.

Determination of LDA (Last Date of Attendance)

LINGUA determines the Last Date of Attendance as the last day the student attended class prior to notifying the school verbally or in writing of withdrawal, or prior to being administratively withdrawn due to non-attendance, non-response, or failure to comply with school requirements.

If no withdrawal notice is provided, LINGUA may automatically withdraw a student after a maximum of thirty (30) consecutive calendar days of non-attendance, excluding scheduled institutional breaks, and calculate any refund, if applicable, based on the Last Date of Attendance and determination date.

CANCELLATIONS

Program Cancellation

If LINGUA cancels a program after a student has enrolled, LINGUA will refund all money paid by the student for the canceled program.

Applicant Rejection

If an applicant is rejected for enrollment by LINGUA, or if a prospective student is denied an initial visa application, the student will receive a refund of all money paid, minus applicable non-refundable fees already incurred, if any, as permitted by law and clearly disclosed in the enrollment agreement.

Cancellation Before Class Start Date or No-Show

If an applicant accepted by LINGUA cancels before the scheduled class start date or never attends class, LINGUA will refund all money paid minus the actual non-refundable costs incurred by LINGUA, not to exceed the applicable maximum allowed by law or accreditor policy. Non-refundable fees include the $150 registration fee and, where applicable, the $200 administrative fee.

Because LINGUA does not directly retain all payments made for third-party services such as housing accommodation, insurance, or transportation, refunds for those services, if any, may be governed by the policies of the applicable third-party provider.

Cancellation for Students on Installment Plans

Students on installment plans remain responsible for the contractual financial obligations described in their enrollment agreement. In the event of withdrawal, dropout, or administrative withdrawal prior to the end of the contract period, LINGUA may retain the first installment, last installment, any earned tuition, any applicable non-refundable fees, and the additional four-week tuition block penalty described in the Enrollment section, to the extent permitted by law and the enrollment contract.

Paid-in-Full Promotional Tuition / Early Withdrawal

Students who enroll under a paid-in-full promotional or discounted tuition rate acknowledge that such pricing is conditioned upon completion of the contracted program.

If a student who paid tuition in full under a promotional or discounted rate withdraws, drops out, or is withdrawn after completing fifty percent (50%) or more of the contracted program, all tuition paid shall become non-refundable, and LINGUA shall retain all money paid toward tuition.

If such a student withdraws before completing 50% of the contracted program, any refund eligibility will be calculated according to LINGUA’s refund policy based on standard tuition rates, not the promotional or discounted paid-in-full rate.

NON-TUITION EXPENSES AND NON-REFUNDABLE FEES

Except where a full refund is required by law or because LINGUA cancels the program, the following fees are non-refundable:

              •              Registration Fee: $150

              •              Administrative Fee for students requiring I-20 processing or related non-immigrant administrative support: $200

These fees are charged in addition to tuition where applicable and cover administrative, admissions, testing, onboarding, and document-processing costs.

Any reference in prior documents to a $350 administrative fee is hereby superseded and replaced by the $200 administrative fee.

ADDITIONAL STUDENT SERVICES / OPTIONAL UPGRADES

LINGUA may offer optional support services and add-on products to students. These services are not automatically included in tuition unless specifically stated in writing by LINGUA. Fees for optional services are separate from tuition and may be non-refundable once the service has been initiated, reserved, processed, or delivered.

Optional services may include, but are not limited to:

              •              Visa Guidance and Support:

              •              F-1: $150

              •              F-2: $60 per dependent

              •              Medical Insurance

Medical insurance is required for F-1 students unless otherwise exempt under applicable policy. Insurance options may be available through LINGUA’s approved provider portal.

              •              College/University Counseling

              •              Housing Accommodation Assistance

              •              Year-Round Field Trips and Activities

Where third-party providers are involved, the service may also be subject to the provider’s own pricing, processing terms, cancellation terms, and refund policy.

CONSECUTIVE ABSENCES

A student who is absent for eight consecutive class days or fourteen consecutive calendar days, whichever is less, without approved leave or notification to the school, may be withdrawn.

If the student has completed fifty percent (50%) or more of the acquired or contracted program at the time of withdrawal, no refund will be issued, and in the case of students who enrolled under paid-in-full promotional pricing, all tuition previously paid will be retained by LINGUA.

FINANCIAL NON-COMPLIANCE / ACCESS TO CLASS

Students are required to remain current on all scheduled tuition and fee payments. Any student whose account becomes delinquent, whose payment authorization is revoked, or whose automatic payment fails may be denied access to classes immediately until the account is brought current.

Students will generally be given one (1) business day to resolve the delinquency unless a shorter or longer cure period is required by law or communicated in writing by LINGUA.

For students in F-1 status, failure to cure financial delinquency may result in administrative withdrawal and/or action on the student’s SEVIS record in accordance with school policy and applicable immigration compliance requirements.

FIELD TRIPS

Any student attending a school-sponsored field trip must submit a completed and signed Field Trip Permission Form. Students participating in international study trips must also submit a completed and signed Student Medical/Medication Information Form before making further travel arrangements. Such forms must be signed by the student or, if the student is a minor, by the parent or legal guardian.

LINGUA may offer field trips year-round as optional student experiences. Field trip participation fees, if any, are separate from tuition unless expressly included by LINGUA in writing.

LINGUA LANGUAGE CENTER – CHANGE OF STATUS (COS) PENDING POLICY

Purpose

Due to extended processing times by U.S. Citizenship and Immigration Services (USCIS) for Change of Status (COS) applications, Lingua Language Center has implemented the following operational policy to ensure that SEVIS records are actively maintained, student files are properly monitored, and administrative resources required to support pending applications are sustained.

This policy allows Lingua Language Center to maintain accurate compliance oversight and continue providing administrative support to students awaiting USCIS decisions.

Scope

This policy applies to all students who have filed a Change of Status (Form I‑539) to F‑1 student status and who have been issued a Form I‑20 by Lingua Language Center but have not yet received a decision from USCIS.

Students awaiting COS approval are not permitted to begin classes until approval is granted by USCIS.

Operational Monitoring

Lingua Language Center actively monitors all pending COS cases to ensure SEVIS records remain accurate and compliant. This process includes:

• Monitoring USCIS processing timelines

• Maintaining SEVIS records and program start date deferrals

• Providing admissions and DSO administrative support

• Maintaining student communication and compliance documentation

Because these operational activities require ongoing institutional resources, the following policy applies to students whose COS applications remain pending beyond ninety (90) days.

90‑Day COS Pending Threshold

If a student’s COS application remains pending for more than ninety (90) days from the USCIS receipt date, the student must select one of the following options to maintain their SEVIS record and enrollment with Lingua Language Center.

Option 1 — Premium Processing

Students may elect to upgrade their COS application to USCIS Premium Processing.

Premium Processing significantly accelerates the USCIS adjudication timeline and provides a faster decision on the pending case.

Students who elect Premium Processing will not be subject to the COS Administrative Maintenance Fee described below.

Students are responsible for all USCIS fees and any attorney fees associated with Premium Processing.

Option 2 — COS Administrative Maintenance Fee

Students who choose to continue waiting for standard USCIS processing must pay a COS Administrative Maintenance Fee of $185 per month.

This fee supports the administrative and compliance operations required to maintain the student’s SEVIS record while their application remains pending.

The COS Administrative Maintenance Fee covers:

• Ongoing SEVIS record maintenance

• Program start date monitoring and deferrals

• Compliance oversight by the Designated School Official (DSO)

• Administrative file management

• Student case monitoring and communication

Payment Terms

The COS Administrative Maintenance Fee is charged monthly beginning on the 91st day after the USCIS receipt date.

The fee must be paid each month while the COS application remains pending and until either:

• USCIS approves the Change of Status and the student begins classes, or

• the student withdraws from the program, or

• USCIS denies the application.

Non‑Payment

Failure to pay the COS Administrative Maintenance Fee may result in the school being unable to continue maintaining the student’s SEVIS record or deferring the program start date.

In such cases, Lingua Language Center reserves the right to cancel the student’s enrollment and update SEVIS records accordingly.

Approval of COS

Once the Change of Status to F‑1 is approved, students must begin classes on the next available program start date in accordance with Lingua Language Center academic policies.

The COS Administrative Maintenance Fee is separate from tuition and does not apply toward tuition payments.

The COS Administrative Maintenance Fee must be paid through an approved automatic payment method if required by LINGUA.

Acknowledgement

By maintaining an active SEVIS record with Lingua Language Center while awaiting a USCIS decision, the student acknowledges and agrees to the terms of this COS Pending Policy.